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Partner Program Terms

Effective 2026-04-28·Last updated 2026-04-28·CUI Labs (Pte.) Ltd.

These Terms govern participation in the BEE Partner Program ("Program"), operated by CUI Labs (Pte.) Ltd. ("CUI Labs", "we", "us"). The Program covers four lanes — Build, Service, Resell, and Cloud / Platform — open to systems integrators, resellers, managed-service providers, consultancies, cloud / platform vendors, and software publishers. By submitting an application, you agree to these Terms. Acceptance into the Program is at our sole discretion and is non-binding until we issue a written acceptance email.

1. Eligibility

  • Applicants must be a legal entity in good standing in their jurisdiction of incorporation.
  • Eligibility is determined at our sole discretion. We weigh, without limitation: technical capability, customer-success track record, security posture (e.g. SOC 2 / ISO 27001 / HIPAA where relevant), compliance footprint, and existing Bee adoption inside the applicant or their customers.
  • We reserve the right to modify eligibility criteria or reject any application without providing specific reasons. Submission of an application does not create any right of participation.

2. Partner lanes

  • Build — partners who ship apps and platforms powered by the Bee API. Benefits typically include joint go-to-market on case studies, listing on /platform, and technical-evaluation support.
  • Service — implementation partners (advisory, integration, managed services). Benefits typically include co-sell motions, technical enablement, and an optional certified-implementer track.
  • Resell — partners who resell or distribute Bee tier subscriptions. Benefits typically include volume pricing and partner-of-record on the Stripe ledger; require a counter-signed Reseller Order Form.
  • Cloud / Platform — partners embedding Bee into a cloud or platform offering. Benefits typically include marketplace listing, joint enterprise pursuits, and bring-your-own-key paths.
  • Specific benefits are described in the acceptance email and may change as the Program matures. Nothing in this section creates an obligation to deliver any particular benefit.

3. What partners agree to

  • Refer customers to Bee in good faith — no manufactured leads, no pay-to-play introductions in either direction.
  • Comply with the Acceptable Use Policy when implementing or operating Bee, and ensure your customers' use is also compliant.
  • Not represent Bee, CUI Labs, or any Bee feature beyond what is published on bee.cuilabs.io or expressly authorised in writing.
  • Comply with applicable securities, anti-bribery, sanctions, and data-protection law when participating.
  • Maintain professional liability and cyber-insurance coverage appropriate for the partner lane and customer engagements.

4. Confidentiality

Information shared in connection with the Program (roadmap previews, pricing, customer identities, deal data) is confidential. Each party will protect the other's confidential information using at least the care it uses for its own and never less than reasonable care. Confidentiality survives termination by 3 years; trade secrets indefinitely.

5. Fees, commissions, and resale economics

  • There is no application fee or membership fee.
  • Build / Service / Cloud lanes operate on relationship grounds — no referral commission or revenue share is paid by default. Where a partner sources a deal that closes, a discretionary referral discount may be passed back to the customer; nothing in these Terms guarantees one.
  • Resell economics are governed by the counter-signed Reseller Order Form. The Order Form sets discount tiers, payment terms, and partner-of-record duration. Without a signed Order Form, no resale discount is owed.

6. Intellectual property

  • Bee, the Bee marks, and the underlying engine are the property of CUI Labs. The Program does not transfer any rights in our marks, technology, or content.
  • We grant a non-exclusive, non-transferable, royalty-free licence to use the BEE marks per our brand guidelines for the duration of active participation, solely to identify yourself as a partner.
  • Co-marketing materials are jointly developed; each party owns its respective contributions and grants the other a limited licence to use the joint material in connection with the Program.

7. Public communications

Neither party will issue press releases or public statements naming the other in connection with a specific customer without prior written approval. Listing the partnership in standard marketing materials (website logos, deck slides) is permitted once acceptance is confirmed and not subsequently revoked.

8. Data handling

Personal data collected via the application form (your name, email, phone, company details) is processed under our Privacy Policy and the Singapore PDPA. We retain applications for 24 months from submission to support follow-up and audit; you can request earlier deletion via the privacy address.

9. Term and termination

  • The Program runs on a rolling basis with no fixed term. Either party may terminate participation at any time, for any reason, on 30 days' written notice — earlier where required by law or for breach.
  • Termination does not affect commitments already made for live engagements (e.g. a counter-signed Reseller Order Form, a credit award already issued to a specific customer); those settle on their own terms.

10. No warranty, no agency

  • Participation in the Program does not make either party an agent, partner (in the legal-entity sense), joint venturer, or franchisee of the other. Neither party may bind the other.
  • Bee is provided to end customers under the standard Terms of Service. No additional warranty is created by the Program.

11. Limitation of liability

To the fullest extent permitted by law, neither party will be liable to the other for indirect, consequential, exemplary, or punitive damages arising from the Program. Our aggregate liability arising from the Program is capped at five thousand US dollars (USD 5,000), except for liability under a counter-signed Reseller Order Form which follows that document's cap.

12. Governing law and venue

  • These Terms are governed by the laws of Singapore, without regard to conflicts-of-law principles.
  • Disputes that cannot be resolved through good-faith negotiation will be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre (SIAC) under its rules in force at the time. Seat: Singapore. Language: English.

13. Changes to these Terms

We may update these Terms. Material changes will be announced via the changelog and an email to the contact on the application with at least 30 days' notice. Continued participation after the effective date constitutes acceptance.

Questions about this document? Contact bee-legal@cuilabs.io. Service of process: bee-legal@cuilabs.io (CUI Labs (Pte.) Ltd., Singapore).

Counter-signed copies on request. The text on this page is the canonical published version. For procurement teams that need a counter-signed copy of the Terms, DPA, or Order Form, email bee-legal@cuilabs.io. Where there is conflict between this page and an executed counter-signed agreement, the counter-signed agreement controls.

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